Role: ServiceNow Developer / Technical Lead
Location: On-site from Dallas, TX or NJ location
Client: IBM
Notes from the hiring manager:
- Looking for hands on + Architect person
- They have to design and integrate ServiceNow with HashiCorp Vault using external APIs, and mentor junior ServiceNow developers.
- Good to have Security experience
- Ex-AT&T is good to have
Position Overview and Responsibilities:
Experienced ServiceNow Developer / Technical Lead to design and build a custom application onboarding and self-service platform in ServiceNow. This person is expected to lead architecture and do hands-on development, integrate ServiceNow with HashiCorp Vault using external APIs, and mentor junior ServiceNow developers.
Design and develop custom ServiceNow applications using ITSM, App Engine, Service Catalog, and Flow Designer
Build secure self-service onboarding workflows with approval processes (Security, DBA, Platform teams)
Integrate ServiceNow with HashiCorp Vault and other 3rd-party systems using IntegrationHub / REST APIs
Ensure strong security, RBAC, auditability, and compliance (no secrets stored in ServiceNow)
Nice to have skills:
Act as technical lead: review designs, guide less-experienced ServiceNow developers, and set best practices
Required Skills
8+ years of hands-on ServiceNow development
Strong experience with custom-scoped apps, Flow Designer, Service Catalog, scripting
Experience with REST APIs, IntegrationHub, MID Servers
Good understanding of security, approvals, and automation
Ability to mentor and lead technically
Nice to Have
HashiCorp Vault experience
ServiceNow certifications
CMDB or platform automation experience