The candidate will be responsible for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements.
Responsibilities:
Expertise in ServiceNow Strategic Portfolio Management(SPM), Application Portfolio Management(APM) development
Development and Implementation experience with SPM and APM capabilities
Integration of SPM with Financial Management system
Define, create, and manage the Discovery infrastructure, including schedules, credentials, and mid-servers
Experience creating / updating ServiceNow Discovery IP ranges and schedules
Define technical solutions for architecture and design that are aligned with clients’ business problems and ServiceNow implementation best practices
Collaborate with Business Functional team members to write/estimate stories.
Hands-on development experience in ServiceNow Platform
Experience with platform upgrades and patches.
Experience in building ServiceNow integration using REST API, Spokes
Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required
Provide mentorship to developers and platform engineers on technical design standards and best practices
Assist in identifying and implementing key business KPI metrics
Develop, document, implement, and maintain ServiceNow governance processes, procedures, and policies
Create and maintain design, SOP, training related documentation
Design, develop, and deploy new ServiceNow functionalities
Identify, investigate and resolve ServiceNow issues
Design and deploy ServiceNow Integrations
Required Qualifications
Experience with key technologies relevant to ServiceNow integration solutions
Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.
Experience with REST API, Plugins, Spokes
Excellent interpersonal skills, customer centric attitude, and situational awareness
Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum
5+ years working on the ServiceNow platform
ServiceNow certifications(CSA, Implementation)