We are looking for an experienced ServiceNow Developer to join our team on a contract basis. In this role, you will design, develop, configure, and implement ServiceNow solutions that support business requirements and improve process efficiency. You will collaborate closely with cross-functional teams to deliver high-quality platform enhancements and maintain the stability of ServiceNow environments.
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Design, build, and customize ServiceNow applications, modules, workflows, and integrations.
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Develop solutions on the ServiceNow platform including scripting, UI policies, UI actions, business rules, client scripts, and ACLs.
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Work on modules such as ITSM, ITOM, CMDB, Incident, Change, Problem, Service Catalog, and Knowledge Management.
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Implement Service Portal enhancements and custom widgets.
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Create and maintain integration solutions using API, REST, SOAP, MID Server, and other connectors.
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Perform system upgrades, patching, testing, and troubleshooting activities.
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Participate in business discussions, requirement analysis, and solution design sessions.
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Maintain documentation for configurations, development work, and architectural decisions.
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Ensure adherence to ServiceNow best practices, security standards, and performance requirements.
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Provide production support and resolve platform issues in a timely manner.
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12+ years of experience in software development with strong hands-on experience in ServiceNow development.
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Solid understanding of ServiceNow architecture, capabilities, and platform components.
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Strong proficiency with JavaScript, HTML, CSS, AngularJS, Bootstrap, and REST/SOAP services.
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Experience with ServiceNow integration tools and third-party systems.
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Expertise with ITIL processes and implementation within the ServiceNow framework.
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Experience with Glide scripting and ServiceNow API usage.
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Strong problem-solving, debugging, and performance optimization skills.
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Ability to work independently as well as collaboratively in a team environment.
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ServiceNow certifications such as CSA, CAD, CIS (ITSM, ITOM, or other modules) are preferred.