Role Title: ServiceNow BSA
Location: 100% Remote
Duration:6+ months
Job Description:
Building, administering, supporting, or assisting with all ServiceNow Dashboards & Reports.
Includes Performance Analytics (PA) - ServiceNow’s in-platform solution to create management dashboards, report on KPIs and metrics, and trend data over time.
In 2020 the team expanded their offerings to include the a full-stack solution that can report not only ServiceNow data, but also data from other systems. This solution is currently titled “SMGT”.
Transfer the Reporting function to Scott’s EDAS team
Production Support/KTLO reporting
Enhancements, New report request fulfillment (Development)
SIO Re-Platforming deliverables (One-time Costs)
Performance Management
Release Management
Intake Management
Enterprise Req Skills
servicenow,agile methodologies
Top Skills Details
\*ServiceNow Reporting
\*ITSM Experience
\*SMGT - Full Stack Development – Web Interface, SQL, etc