Job content
An architect role is a critical role for business success and as an architect, you will work closely with Capability and Technical Product Owner, Enterprise Architect, BPCs, Technical Consultants, BAs along with other Business stakeholders to ensure that the solution proposals that you are making for build is fit for purpose and well aligned with the future aspiration of the organization.
As an architect, you will be accountable for designing an E2E Solution Blueprint to meet customer requirements aligned with features and functionality of the ServiceNow platform wherever possible.
The Architect positions within ServiceNow practice is a trusted advisor role and as such provides thought leadership, mentoring and guidance to drive the next level of customer/employee/creator workflows to the client.
Responsibilities
Solutioning, designing and building the ServiceNow solution that addresses business needs of the client.
Understanding the business context and translating functional and technical requirements into a sustainable ServiceNow solution.
Presenting the different solution options against a business problem to Architecture Review Board (ARB)/Technical Design Authority (TDA) and getting concurrence of the same from ARB/TDA.
Defining an overall Data Architecture to ingest the data into ServiceNow platform for Day-0 load and delta load.
Leading the platform design including integrations between ServiceNow and other enterprise solutions like JIRA, Workday using: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
Delivering the epics and features on time and within budget by effectively managing cross functional multi location team.
Communicating key messages to clients and other stakeholders
Coaching and mentoring the junior members of the ServiceNow practice team
Support the development and configuration of ServiceNow in a variety of areas including, but not limited to Service Portal, Change, Problem, Incident, Service Catalog, Knowledge, Configuration Management Database (CMDB), Reporting, and SLAs.
Professional Experience
Proven experience in the delivery of large-scale technology transformation projects, including experience in the Solution Design and Architecture of ServiceNow specific projects of at least one module such as ITSM, HRSD, CSM, FSM or GRC.
Minimum 12 years of experience in delivering IT projects with at least 3 years as a ServiceNow Architect
Proven experience in configuration, customization, development, and administration on the ServiceNow platform
Proven experience in implementing new functionality using Variable sets, Forms design, Business Rules, UI Policies, Client Scripts, Access Control Lists, Workflow Activities, Flows, Script Includes, Transform Map etc.
Proven experience in working within both waterfall and Agile/Scrum methodologies.
TOGAF and Certified Implementation Specialist Certifications in any of the ServiceNow products are preferred.
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Bharath Kumar | Lead Talent Acquisition – Strategic Accounts
SRI Tech Solutions INC
(T) X 142 | (D) | (F)
Certified Minority Business Enterprise | An E-Verify Employer
SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.