I'm #hiring for one of our direct clients who is willing to provide an attractive Pay Rate.
Job Title: Service Desk Specialist
Client: Public Sector
Duration: 12 Months
Location: White Plains, NY, 10601(Onsite)
??Skills:
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Minimum 4 years prior demonstrated experience.
• Remote phone support.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
• Ability to absorb and retain information quickly.
• Ability work independently with minimal supervision.
• General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers).
Software application required to support
• Windows 10
• MS Office (versions 2016/O365)
• MS Outlook (versions 2013/16/ O365)
• Intune & Webmail
• Cisco Jabber / Meeting Place
• Active Directory / Active Roles / Quest Password Manager
• SAP & Maximo – password unlock\resets
• Periodically support other IT Groups as needed
Introduction: UCI is an award winning, minority and women owned certified business with a 25-year successful track record of providing high quality information technology services to our clients and our business partners. UCI specializes in placing IT consultants with a focus on serving the Public Sector, Utilities, Transportation, Health & Human Services, and Financial Services Industries. Our Vision is to be our customers IT services provider of choice, satisfying their needs by exceeding expectations through excellence delivery while maximizing value. Our Values are the basis for our actions; they are commitments we make to our customers, employees, and partners. We strive to develop sustainable relationships based on trust, responsiveness and accountability.