Federate Systems is looking for a Senior SharePoint and Power BI consultant to support NIH in Maryland.
JOB RESPONSIBILITIES:
- Develop webparts on the Sharepoint intranet and IT request form and MS Teams sites.
- Develop power BI dashboards and data analytics systems, Support as Tier III technical point of escalation.
- Aims to provide clear, accurate and timely information to stakeholders, coordinating responses across various operational and technical teams, and documenting and partnering to resolve any issues which inhibit task completion or the overall success of critical initiatives.
- Creating reports on ServiceNow.
REQUIRED EDUCATION, SKILLS AND EXPERIENCE:
- Bachelor's degree with 3 years of full-time work experience directly related to developing technical and/or software product information in an IT/IS environment.
- Strong working knowledge of Microsoft Office Suite Products.
- Develop Sharepoint Intranet pages, Budget Request Form, IT Request Form and other sites, forms, approval workflows etc.
- Develop Sharepoint sites, PowerApps pages and other similar small projects
- Develop power BI dashboards and data analytics
- Bachelors Degree with 8-10 years of experience.
- US Citizen or GC.
- Public Trust clearance will be enabled
If interested, please submit your MS Word formatted resume for review to recruiter at .
PROJECT MANAGER SUPPORT – HELP DESK
JOB DESCRIPTION:
Federate Systems is looking for a Project Manager Support position to support a Service Desk project at NIH.
Job RESPONSIBILITIES:
· Schedule, and attend project meetings, assign action items to the appropriate service areas, track status, provide updates
· Provide project management plan with timelines and deliverables
· Develop project status reports
· Prepare presentations. Brief as required.
· Maintain a master integrated project schedule for AAPA-H activities required to stand up initial support, determine and build out long term support plan, create and implement plan for transition to ARPA-H, etc.
Required EDUCATION, Skills AND EXPERIENCE:
· Bachelors degree with 6 years’ experience in a Helpdesk/Service Desk environment.
· Mac and Windows environment experience with ServiceNow as helpdesk ticketing system.
· Senior level individual with customer service experience, management of stakeholders, other vendors and teams with an ability to address and provide direction.
· Assign action items and coordinate working sessions to discuss action items assigned
If interested, please submit your MS Word formatted resume for review to recruiter at .