Job Description :
Senior SAP CRM Service Functional Analyst Location: Santa Clara, CA Duration: 6 Months with Possible Extensions Experience in business process definition, requirements definition, solution architecture Experience with writing Functional Specs for RICEFW Strong interpersonal, oral, presentation, and written communication skills. 10+ years of SAP experience with a Bachelor's Degree Individual Accountabilities: Strong results orientation (driving to deadlines, project goals, etc. Document clear and complete requirements for solutions of any scope and complexity. Provide functional knowledge of SAP systems and data. Implement necessary configuration within SAP CRM to meet business requirements Ensure proper documentation is created for all projects/changes. SKILLS: Required SAP CRM Service Management Experience (especially Service Contracts & Bill Plans) Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces Business Process knowledge: Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs SAP Functionality: Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects SKILLS: Nice to have ECC Plant maintenance (PM) experience (nice to have) ECC Project Systems (PS) Module and WBS elements (nice to have)