Job Description :
Job Description We're working on "the big picture" of the future of health care information technology, and what we do touches the lives of millions of people. Today, we're looking for a top Senior Business Analyst who wants to be a key difference-maker, leading the definition of high visibility, impactful initiatives resulting in next-generation experiences for our Associates and Members. As a primary contributor within our newly designed strategic ePMO, you will be the knowledge expert to understand and validate our stakeholders' needs ranging from platform modernization to claims re-engineering, technologies including artificial intelligence to mobilization with an internal drive to evolve into a leading-edge agile enterprise. At CareFirst BlueCross BlueShield, you'll have the opportunity to influence the direction of health care. Working here means collaborating across teams, influencing change and providing clear communication as you manage high dollar, highly strategic projects for your stakeholders and our customers. As a talented Business Analyst, we have a place for passionate professionals who want to help others. HOW DO I KNOW IF I'LL BE SUCCESSFUL? In the past, have you Led requirement definition, validation & coordination on multi-million $ projects Managed 15-50+ stakeholder interactions on simultaneous work-streams efforts Built strong, cross-functional and matrixed relationships Been told you're a focused communicator, detail driver and team player Educated & guided product owners while evolving Waterfall to Agile projects Organized and planned work using cloud-based project platforms Completed a degree in a CIS/MIS/related program or have significant years of experience on information system implementations Prior experience in a highly regulated or health-based industry (nice to have) WHAT TYPES OF ACTIVITIES WILL I DO FROM DAY TO DAY? Within a requirements definition and validation lens, you would Discover and analyze business processes to help understand the current "As Is" and define the "To Be" states for multi-million dollar, transformative initiatives Build relationships & collaborate with business owners, capturing the "Voice of the Customer" by writing, grooming and prioritizing value-driven user stories Identify key dependencies and line up partner Waterfall-based solutions within the Agile life cycle resulting in the implementation team's consistent delivery rhythm Produce process flows, mockups, user interface designs and other usability visuals as well as data field, migration and integration-related data mapping deliverables Within a validation, reporting and training lens, you would Lead user acceptance testing to ensure stories and Waterfall-based project requirements are validated with any defects captured and resolved Produce training, operational guides and job aid documentation for system implementations, and lead user training sessions as part of go-live activities Create reports and key insight analyses for high visibility projects as well as coordinate and lead meetings to assist project and program-level needs Be an Agile educator and evangelist to help mold and evolve organizational culture from a traditional Waterfall environment to best-in-industry Agile practices

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