Role: Senior IT Business Analyst with Guidewire Software's PolicyCenter platform
Onsite working in Westshore near Tampa, FL
Duration: 3 month contract to hire
Work Authorization Status: US Citizen, Green Card, TN-Visa or EAD
Must Haves:
- Property & Casualty Insurance experience
- Experience with Guidewire Software
JOB DESCRIPTION
The Policy Business Analyst will work with stakeholders across the enterprise to deliver business solutions that meet the needs of the stakeholders and the organization. This role involves gathering and documenting business requirements, answering questions from Developers and Quality Analysts, performing systems analysis and testing, and managing project priorities. Additionally, the Policy Business Analyst will be responsible for UI based configuration changes, demos of functionality to the business, and developing relationships with members of the Policy management team.
Responsibilities & Essential Duties:
- Elicit and document detailed business requirements for systems necessary to administer policies in accordance with established rules, configurations, and guidelines.
- Create and maintain documentation on system functionality.
- Assist with development and execution of test cases to ensure system changes meet business requirements by partnering with Quality Analysts as needed.
- Perform systems analysis and testing to identify and resolve application system problems.
- Coordinate changes and ensure proper communication and demos to the business with internal departments such as Policy Administration, Customer Service, Finance as well as external customers.
- Configure system changes and ensure they are implemented correctly.
- Collaborate with Development team and other departments to ensure seamless integration and functionality of system changes.
Qualifications:
- Strong knowledge of policy administration life cycle and processing and related systems.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation skills.
- Experience with systems analysis and testing.
- Ability to manage multiple projects and priorities.
- Experience with configuring system changes and ensuring proper implementation.
Preferred Skills:
- Experience with policy management systems from vendors such as Guidewire, Duck Creek, Majesco and others.
- Knowledge of insurance industry practices and regulations.
- Proficiency in using ticketing systems and project management tools (JIRA, ServiceNow, HP ALM)