Job Description :

strong Medicare/Medicaid Domain Exp with minimum 10+ Years of exp or more.

Total Positions- 3

Location- Glen Allen VA


The Scrum Master serves a vital role and is in the unique position to help coach, guide and facilitate an energetic and knowledgeable team.  As the Scrum Master you will serve as a critical liaison between the product delivery team, product manager and senior management providing critical direction, communication and assuring the quality delivery of products and services to our customers.




·         Leads one or more agile teams as the scrum master and team member.

·         Employs best practices for agile/scrum methodology, while operating within the department’s overall SDLC Framework.

·         Works collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative.

·         Motivates and supports team members and ensures they have the tools and knowledge to do their jobs and that all blocking issues are resolved quickly.

·         Creates self-organizing agile teams and facilitates the delegation of tasks and responsibilities to appropriate team members.

·         Acts as moderator for sprint planning, daily standups, sprint demos, and refactoring/reflection sessions.

·         In partnership with the Product manager & Product Owner ensure a robust, prioritized backlog is available.

·         Supports Product Manager in understanding and communicating team effectiveness and performance.

·         Communicates team status to all internal stakeholders and continuously refines/improves metrics by working with the team. 

·         Coordinates cross team dependencies with other Scrum Masters and participate in Agile Community of Practice (CoP).

·         Escalates issues that require executive attention.

·         Discovers opportunities to support organizational initiatives and develops strategies and programs to promote initiatives.

·         Participates in the development of programs as a strategic partner that supports the company plan as directed by leadership. 

·         Provides planning, project coordination, and management for the development of organizational initiatives, while concurrently facilitating efficient operations to meet current and future business needs within the organization.

·         Responsible for balancing workload to optimize the effectiveness of project development and management.

·         Performs analysis to determine root cause of challenges and provides solutions for improved operational and process performance.



·         Clear understanding of one of the agile frameworks and key best practices (Disciplined Agile, SAFe, Scrum, Kanban etc.).

·         Strong analytical, problem solving and planning skills.

·         Must demonstrate leadership ability to effectively interact with all levels of management.

·         Stakeholder Management, Negotiation and Communication skills.

·         Understanding of the fundamentals of iterative and incremental development.

·         Ability to help manage scrum team backlog and priorities using agile based tools (ServiceNow, Jira, Rally/Central Agile, Version1, etc.).

·         Excellent communication, facilitation and mentoring skills.

·         Ability to effectively present budgetary and/or cost information, and respond to questions as appropriate.

·         Demonstrable conflict resolution skills.

·         Demonstrable risk management and mitigation skills.

·         Knowledge of tools used to assist with scrum team planning (ServiceNow, Jira, Agile Manager, Version1, etc.).

·         Ability to be flexible as projects are often non-routine and require re-prioritizing of workload.

·         Ability to maintain confidentiality.

·         Ability to perform other assignments as required by senior management.

Knowledge of workers compensations industry preferred.



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