Job Description :

Position: Scrum Master

Location: San Antonio, TX

Type: Contract


  • We are seeking a Scrum Master to support multiple teams under IT Availability and Governance.
  • 3 years or more Scrum Master experience
  • Experience with IT Operations teams utilizing ITIL methodologies.

ITAG Scrum Master Responsibilities:

  1. Exhibits Lean-Agile leadership Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset. Helps the team embrace lean agile, adopt and apply Agile Principles, implement lean agile practices.
  2. Supports the team rules The rules of an Agile Team are lightweight, but they are rules nonetheless, and the Scrum Master is responsible for reinforcing them. These may include the rules of Scrum, Kanban, and any other process rules the team has agreed, i.e. EPMO, RMO work item requests
  3. Facilitates the team's progress toward team goals The Scrum Master is trained as a team facilitator and is continuously engaged in challenging the old norms of development to improve performance in the areas of quality, predictability, flow, and velocity. They help the team focus on creating increments of value each iteration and achieving daily and Iteration Goals in the context of the current Program Increment (PI) Objectives.
  4. Facilitates events Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective ensures they are productive and kept within the timebox.
  5. Supports the Product Owner The Scrum Master helps the Product Owner in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
  6. Facilitates the removal of impediments Many blocking issues will be beyond the team's authority or may require support from other teams. The Scrum Master supports the team in addressing and eliminating these issues to improve the likelihood of achieving the objectives of the Iteration.
  7. Coordinates with other teams The Scrum Master supports the team's efforts to continuously improve communications and relationships with other teams. They frequently represent the team in the Scrum of Scrums (SoS- ITAG weekly meeting), helping the team remain aware of opportunities to engage and improve program effectiveness (see Program Increment for more details).
  8. Enables organizational effectiveness The Scrum Master works with other Scrum Masters and stakeholders to help the team contribute towards improving the overall development Value Stream.
  9. Facilitates preparation and readiness for Program Planning events Assists the team in preparation for PI Planning (PI task force), Program level Retrospectives, System Demos, and the Inspect and Adapt.
  10. Supports estimating Guides the team in establishing normalized estimates and helps the team understand how to estimate Features and Capabilities.


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