Job Description :
As a SAP WM analyst,
Provide day to day production support for SAP WM modules for client.
Monitor ticketing system for new WM related tickets.
Update problem tickets to keep users informed of ticket resolution.
Work with additional SAP team members to provide production support to client.
Participate in client requirements gathering sessions as required.
Provide SAP best practice solutions to meet user needs.
Contribute to the preparation of SAP MM/WM test cases and execution of testing cycles with business stakeholders to support the timely delivery of functionality changes
Lead tracking and monitoring of the production support issues, enhancement deadlines and escalations pertaining to SAP MM/WM solutions and update status to the appropriate leadership.
Collaborate with account managers to ensure successful support/project delivery.