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The incumbent is responsible for the designing SAP solutions to the business needs, Functional Support/Business Analysis role in the SAP MM area. Deliver projects to enhance the current state according to the new and improved system and infrastructure requirements. Responsible for the maintenance and production support of Business Process enhancements and interfaces to/from the SAP modules/applications. Design and perform testing to ensure systems work as expected. Will work closely with functional and technical architects, business systems analysts and developers to design and implement solutions that are flexible, scalable, and reusable while meeting the business needs in timely manner. The current SAP environment has many custom IDoc & API Interfaces in place, therefore, the person should be very familiar with this kind of set up as quick resolution is required in this area. Should be conversant with the testing aspects of a multi-client and multi-SAP system set up including regression testing for different business units.
Overall Deliverables: This content should not be construed as an exhaustive statement of responsibilities or requirements. Employees may be required to perform other job related responsibilities in order for the department to achieve its' goals.
Responsibilities:
- Validate business requirements, formulate use cases, participate in solution design. Participate in project communications, training materials, and business procedures/documentation. Communicating with business users for better understanding of the requirements and converting the same into Functional Specification document.
- Job responsibilities include providing SWT and VOISv support, business interactions and working with the central team to follow the best practices. Manage support resources to provide seamless support.
- Analyze functional and technical needs and identify gaps and alternative solutions relative to existing design. Evaluate impact of configuration or process changes across MM and other SAP modules.
- Provide functional expertise in defining business requirements, integration testing, user training and support for the SAP Systems in the modules MM, SD etc.
- Provide support and guidance to the business on continuous improvement, interfaces, and reporting related topics. Integrate SAP solution with other existing internal business systems and software applications including a global financial system (i.e., CoFiCo), Logistics system (i.e. VOISv) and Dealer application (i.e. Netstar).
- Responsible for improving business process efficiencies, ensuring industry best practice and accuracy for all aspects related to application technologies specifically involved with Order to Cash and Procure to Pay end-to-end business processes.
Requirements & Conditions
Must be able to work flexible hours/work schedule
Work Holidays when required
Work weekends when required
Willing to travel to other Daimler offices and provider locations as needed
Education
Bachelor's Degree (accredited school) or equivalent work experience with emphasis in:
Business Management
Computer/Information Science
Information Technology
Management Information System (MIS)
Logistics (SD & MM)
Business Management
Information Technology
Warehouse Management
Knowledge (necessary to perform proficiently in this position)
• Must have 10+ years of experience as a functional analyst supporting Order to Cash, Procure to Pay, with an excellent understanding of Financials and able to resolve out-of-balance issues and fix any discrepancies between Logistics and Financial systems.
• Functional Expertise: Proficient SAP MM knowledge and thorough with SAP MM Customizations, Master Data, Pricing, Procure to Pay Processes, SAP API, Reports etc. SAP ALE/EDI (IDOC) expertise.
• Strong SAP MM knowledge; Shipping, Pricing, invoicing, Purchase orders, GR/IR, etc. Knowledge of interfaces supporting MM/FI, SD/MM and the sales information system.
• Must be capable of working independently with all levels of people in the organization and have a high degree of multi-tasking capabilities. Must possess excellent oral and written communication skills in order to communicate complex technical solutions and expertise to others. Must be highly proficient in functional and technical design, testing and trouble-shooting techniques
Job Competencies and Core Behaviors
Job Competencies:
Strategic Thinking
Ability to break requirements into small pieces
Global thinking beyond MBUSA specific needs
Social and Inter-cultural Competence
Positive Response to Change
Independence of Mind
Core Behaviors:
Sees the "big picture" and thus understands relevant interrelationships. Participates actively in the development of a realistic strategy which ensures the long-term sustainability of the organization. Acts responsibly towards community, environment and key stakeholders.
Anticipates and addresses needs of customers and business partners. Focuses on customer benefit. Understands the global industry and competitive landscape and recognizes the implications for the organization. Builds and maintains strong relationships with key contacts outside the organization
Encourages innovation, creativity and "out-of-the-box" thinking. Perceives and capitalizes on trends relevant to own area of business. Uses effective strategies and methods to achieve the necessary change. Engages other relevant partners and wins their commitment. Cuts through ambiguity and paradoxes to speed up implementation.
Sets high standards and achievable goals for oneself. Contributes to a bond of excitement, pride and inspiration, Demonstrates a high level of performance and inspires others to similar achievement through own dedication. Gives constructive feedback. Recognizes the abilities of colleagues and supports them.
Cooperates closely and shares best practices across regions, divisions and functions. Demonstrates and supports an environment of "lessons learned" and continuous performance improvement. Places company interests above departmental interests. Contributes to an atmosphere of team spirit and common responsibility for results. Actively promotes an inclusive environment and capitalizes on diversity.
Sets priorities and is willing to make tough decisions. Aligns decisions and business processes with the company's. Integrity Code and other compliance standards. Uses resources responsibly and acknowledges accountability. Executes plans with drive, commitment and discipline.
Skills, Abilities and MBUSA Knowledge
Project Management Skills:
Ability to plan and develop small projects from conceptualization to implementation
Ability to design flexible and global solutions for complex requirements utilizing as much as possible existing functionalities. Ability to guide and coach the development team. Ability to
Other Skills:
Customer communication skills.
Organizational and presentation skills.
Working knowledge in software, hardware and database management systems.
Must be able to "juggle" many tasks simultaneously and possess the agility to shift focus in response to the daily issues that arise.
Have general knowledge of finance and accounting practices and total company operations.
Knowledge & understanding of the following SAP modules: SD, MM
Basic understanding of ABAP programming language
Familiarity with SAP's Service Marketplace & SAP Notes
ICS control sets and test cases applicable to SAP system.
The fully trained individual must develop and maintain comprehensive knowledge of:
MBUSA Policies & Procedures
MBUSA Mission, Goals & Vision
Departmental practices/procedures and how they apply to customers
Interdepartmental relationships and their effect on company, departmental and individual goals
Software that is applicable to the job
Additional knowledge of Daimler and MBUSA specific Parts Logistics process
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