Job Description :

Role: SAP CRM Techno-Functional Specialist

Location: Charlotte, NC

Duration: 7 months


  • Participate in Design workshops, configure SAP in most optimum manner, work with developers, drive testing, train the trainers, and transition post-live support. Also mentor application support and offshore teams.
  • Configuration of SAP CRM 7.0
  • SAP CRM Interaction Center including Complaints, Service Orders, Email Inbox
  • SAP CRM Web User Interface with Sales of Service Contracts, Pricing and Vertex taxes
  • SAP CRM Service with Warranty Management and Work Order processing
  • SAP CRM Sales with Accounts & Contacts, Opportunity/Quotation & Order Management
  • Architect Integration between SAP and non-SAP systems including SAP BW, JDE etc.
  • Expertise in ABAP/4, SAP UI5, oData, JSON, SAP CRM Web UI, GENIL, BOL and Fiori programming. Javascript a plus.
  • Translation of Functional requirements to the Technical team of ABAP and BSP developers for custom programs, routines, Smartforms, ABAP Query
  • Positive and Regression Testing of SAP applications
  • Guide and Train Business Users on release/use of new solutions
  • Trouble-shooting of complex support issues that the regular support team cannot handle


  • Bachelor's degree required in Comp Science, Engineering (Computer/Mechanical/Electrical), or related field.
  • Master's degree a plus.
  • 3 years of experience in implementation, enhancement, deployment, maintenance and support of SAP systems across CRM, ECC, and NetWeaver Gateway applications/modules;
  • 1 year of experience developing SAP UI5 applications using JavaScript, XML, HTML5 and CSS programming.
  • Must have SAP CRM certification.
  • Must be willing to relocate and work anywhere in the U.S. No telecommuting.
  • Able to work with other team members in US and offshore team members.

Kamal Bheem Rao


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