Job Description :
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Short Description:
SAP/BASIS SolMan (Solution Manager) SME
Job Description:
5 - 8 years of experience working in SAP technologies and BASIS line of work.
Complete job description:
5 - 8 years of experience working in SAP technologies and BASIS line of work.
· Looking for a highly qualified expert with skills in SAP Solution Manager application area required to deliver functionality that meets business defined goals.
· This individual will be responsible for building solutions using SAP Solution Manager process design, setup, and deployment methodologies.
· This position will require strong consulting skills and expertise to understand complex SAP solution designs.
Responsibilities:
Technical:
· Designs, implements and tests ALM functionalities of SAP Solution Manager like Change and Release Management, ITSM, E2E monitoring, CTS+, NWDI, etc.
· Responsible for the successful delivery of the SAP Solution Manager landscapes including understanding of integration to third party tools such as HP ALM, JAVA based application development platforms, etc.
· Review project requirements and identify gaps in the functionality of the Solution Manager application in the project management, testing, and monitoring areas.
· Initiates, coordinates, and delivers system development changes and implementation
· Work closely with SAP Solution Manager technical developers to ensure accuracy and timely code delivery that matches both designs and requirements.
· Contributes towards developing overall SAP Solution Manager strategy roadmap and implementation timelines.
· Consults on enhancements to SAP platforms with correct use of SAP Solman.
· Understands SLD strategy and documentation.
· Work closely with SAP Security and Release Management teams, help resolve system issues, and answers to inquiries from technical and business teams.
· Troubleshoots system related issues and communicates effectively to technical and business areas.
Team management:
· Educate Junior team members, contribute to the SAP Demo-Landscape and Peer Review activities
· Manage day to day operations
· Manage distribution of activities to the team
· Able to coach and motivate the team
Qualifications
Minimum skills required:
· Service Desk and Test Suite Management applications in Solution Manager
· Project management setup using Solman for Business process documentation
· CHARM setup
· EWA setup
· Basic Solman setup
· Remote system monitoring setup
Preferred:
· Prior experience with BPM and BPA setup
· Experience with any of the applications ILM or DVM, Hybris, WCMS, Backoffice, Cockpits would be a plus
Minimum Relevant Experience:
· 5+ years working on SAP Solman
· Understanding of SAP best practice
· Techno-functional professional experience with at least 2+ full life cycle SAP implementation and 1+ support
· Able to do root cause analysis on Solman issue
· Able to report both verbally and in writing to executive level
· Should be open to learn new products and take additional responsibilities
Professional Skill Requirements:
· Proven success in contributing to a team-oriented environment
· Proven ability to work creatively and forward thinking in a problem-solving environment
· Excellent communication (written and oral) and interpersonal skills
· Strong communication & documentation skills with the ability to communicate at all levels of the business
· Have excellent client interaction
Skills:
· SAP BASIS Administration/Consulting. SAP System Implementation, SAP System installation – Required – 8 Years
· Experience with full lifecycle Implementation SAP ECC, CRM, SAP NetWeaver 7. 0-7. 3 based components. Experience with SAP ECC (FI and HCM), BW, Business – Required – 8 Years
· Experience with SAP ECC (FI and HCM), BW, Business Objects, SolMan. – Required – 8 Years
· Experience in ECC / EHP / SAP NetWeaver Version Upgrade Projects. Along with Unicode conversion projects. – Required – 7 Years
· SAP Support pack/stack on a Solution Manager system – Desired – 3 Years
· SAP Performance Tuning of NetWeaver (all versions) based systems. – Required – 7 Years
· Changes for the printer creation/deletion/changes at SAP as well OS. – Required – 7 Years
· Coordinating efforts and consulting with implementers on the installation of new systems and upgrades our existing COTS software packages. – Desired – 7 Years
· Coordinating multiple installations of the SAP systems in DEV, QA and Production environments. – Desired – 7 Years
· Configuring SAP systems to communicate with other SAP systems. This can includes creating ‘Destinations’ or ‘JCO’ Connections for a Java System – Desired – 7 Years
· Working with Project management, Project Control Office and Management to update parameters in SAP to improve performance. – Desired – 7 Years
· Assist developers learn how to diagnose connection issues between SAP systems (i. e. BI to ECC, Portal to BI and MTO to ECC) – Desired – 6 Years
· Performs incident response tasks through remedy when simple issues arise. – Desired – 6 Years
· Assist in coordinating efforts with Security team, external implementation partners and hosting partners – Desired – 7 Years
· Expertise in implementing applications within Solution Manager - Highly desired – 6 Years
· ChaRM Configuration – Desired – 3 Years
· Test Suite Configuration – Desired – 3 Years