Job Description:
Salesforce Technical Architect
(Remote - EST)
Need someone candidates have relevant exp in Contact Center
Key skills :- Service Cloud must, Contact Center, LWC, APEX.
JD:
12-15 years of experience in overall experience. Of this 4+ years at least in Salesforce as Salesforce Architect
Should have worked atleast 6-7 years in Salesforce
Should have experience in communicating with customer stakeholders strong communication skills
Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements.
Good understanding of Salesforce architecture and best practices
Good understanding of Sales cloud and exposure to working on LOS and Underwriting related projects. Knowledge of US lending business/ process is a plus.
Excellent understanding of Out of the box features of Sales and Service Cloud is mandatory.
Should have exposure in managing the releases of various salesforce applications - with deep-dive understanding of packages and change sets.
Should have hands-on experience working with Salesforce API [ Tooling API, Metadata API, Canvas, Rest/ SOAP API ,Bulk API etc.,] and Lightning development.
Well versed with integrations and be able to drive integration discussions of Salesforce with other systems
Preferred- exp with Conga composer, DocuSign , exposure to snowflake C-data integration
Equal Opportunity Employer
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.