Job Description :
“NJTECH is a globally managed IT services, IT consulting and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. We play a major role in helping our clients to achieve their objectives at the highest level; ultimately creating sustainable value to customers.”
The job description is as follows:
Job Title: Salesforce Solution Architect
Work Location: San Antonio, TX
On-site/Remote: Remote
Engagement Type: W2C / C2C
Project Duration: Long Term
Start Date: Immediate & Urgent
Responsibilities
The Salesforce Solution Architect will deliver Salesforce solution definition, design, implementation, customization, integration, and managed services for clients which will include, but isn’t limited to the following:
Participate in process flow analysis and process redesign along with Project Manager.
Produce a detailed functional design document to match customer requirements.
Provides oversight to Salesforce Engineer to make sure the configuration workbook meets the solution requirements.
Collaborate with a team of Salesforce Architects, Developers, and Engineers to determine the most appropriate technical strategy and designs to meet business needs.
Provide current best practice and 3rd Party solution alternatives as part of the functional design document.
Participate in internal projects as required.
Act as a team lead and assist the delivery team in building out declarative functionality within Salesforce.
Participate in the business process due diligence, creation, and documentation of end-user requirements of new and/or existing customer application implementation projects.
Share best practices and be consultative to clients throughout the duration of the project- act as a trusted partner.
Participate in pre-sales activities and support proposal development (statement of work
Establish and build a rapport with clients throughout the project lifecycle to identify areas of future business.
Participate and lead, when needed, project meetings with the customer.
Act as an escalation point for risks and issues to the project team and client management.
Demonstrate broad solutions leadership, impacting significant solution direction, exerting influence outside of the immediate team and driving change.
Provide and train Salesforce best practices to clients using case scenarios and practical experience in relation to their business processes and best practices.
Understand business drivers for professional services projects, and assist in defining required features and mapping Salesforce features to business processes.
Act as a key contributor to the design of customized solutions and execute the solution by leveraging SFDC and other toolsets.
Manage client expectations and maintain communication throughout the course of the project.
Engage with customers on additional requirements and business needs.
Manage task-level budget/scope to ensure client success and project profitability; tactfully work with clients to address out of scope requests and use client account manager to re-align expectations or seek additional scope/budget.
Assist the business in understanding the effort, risk, and effect of making changes to a Salesforce instance.
Maintain current Salesforce.com certifications such as Salesforce Admin, Sales, and Service Cloud certifications.
Serve as a subject matter expert on Salesforce technology and common AppExchange tools.
Co-team with the Technical Architect to produce a technical specification for custom development and systems integration requirements.
Assist in defining required features and mapping Salesforce features to client business processes.
Map and load standard object data into Salesforce.
Build and manage dashboards, views, and reports.
Design and develop workflows and assignment rules to automate manual processes.
Create and maintain system-related documentation, such as business requirements, process flows, data maps, configuration worksheets, etc.
Required Skills & Experience
First and foremost, a passion for Salesforce and helping businesses/clients succeed!
Strong grasp of Salesforce essentials e.g. products, opportunities, leads, reporting, security/sharing, automation (workflow rules, process builder), and importing data (typically from spreadsheets
Strong requirements and design documentation skills are a must.
5 plus years of experience in a consulting environment.
In-depth professional experience/background working in professional services, sales or customer support operations.
Minimum of Salesforce.com Administrator, Sales Cloud, and Service Cloud certifications.
Ability to understand business requirements and convert them into solution designs.
Advanced experience with Salesforce.com configuration and custom development.
Strong presentation and communication skills.
Ability to balance multiple projects simultaneously; workload will be a blend of small, medium, and large implementation projects.
Must maintain a professional knowledge of and relationships within the Salesforce.com ecosystem.
Ability to work autonomously, manage your time, and make judgments that are in the best interest of the client and Relation Edge.
BS in Computer Science, Software Engineering, Information Management or equivalent field Must be able to perform the basic functions of the job.
If you wish to pursue this opportunity, please send your updated resume in word format along with Full Name, Phone, email and expected rate to thiruatnjtechincdotcom.