Job Description :
Duration: Approximately 3 months +
COMPANY is seeking a Senior Salesforce Technology Consultant with demonstrated skills in Customer Relationship Management and marketing automation technology, a keen attention to detail, and a knack to build trusted relationships with internal clients.
Responsibilities:
Create and deliver industry-leading solutions on the Salesforce platform (Sales Cloud, Pardot Customer Relationship Management, Salesforce Marketing Cloud)
Provide guidance and expertise on Salesforce architecture, design and implementation and design and lead Salesforce development efforts.
Collaborate with business stakeholders to prioritize various initiatives, develop requirements, translate business requirements into technical specifications and adhere to governance and compliance standards in force
Provide estimates for project and manage time, cost and resources
Manage external vendors and onsite and onshore technical teams to provide technical guidance, solve challenges and ensure quality deliverables and outcomes
Configure, maintain and support the Salesforce infrastructure
Manage multiple workstreams, functions, business lines and subsidiaries
Scope, build and manage initiatives and developers across multiple priorities
Work independently, communicate with technical and non-technical teams, manage and mentor technical resources and demonstrate resourcefulness and initiative
Reporting Relationships:
This position will report to the AVP, Digital Marketing and Customer Relationship Management Technology, Enterprise Application Services, who reports to the 2nd VP, Customer Technology Solutions
Qualifications:
Bachelor's Degree
12-15 + years of hands-on experience in setting up, configuring and managing Salesforce Sales Cloud/Service Cloud, Marketing Cloud and Pardot
Salesforce certifications are highly desirable
Experience in configuration, customization, security access, workflows, data validation, process flows, data import and export using Data Loader and hands-on experience in Salesforce Custom Application
Development with APEX, Visual Force, Batch Triggers, SOQL & SOSL, Apex unit testing and email service
Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner
Agile/Scrum experience is desirable
Experience with managing and monitoring onsite/offshore technical teams
Experience managing a development team, providing guidance and helping to resolve technical challenges including design and architectural hurdles