Job Description :
Salesforce Lead
Exp : 8+ Years
Salesforce Exp : 5 Years

Over 6-8 years of IT experience with a minimum 5 years of professional experience with the Salesforce eco-system
Bachelor''s degree in Computer Science, Engineering or equivalent combination of education and experience
At least 3 project implementations that exploit the full capabilities (discover, design, implement and optimize) of the Salesforce platform
A minimum of 2 years of experience creating the technical architecture for complex Service Cloud Salesforce implementations
Demonstrated knowledge of Telephony, Chat, Mobile, Web, Social as customer service channels
Strong understanding of Salesforce infrastructure, security and related cloud technologies
Desired prior experience providing technical solutions with Financial Services Cloud & Service Cloud for Retail Banking domain
Extensive development experience with Salesforce development technologies; security, process builder, flow, workflow, APEX, VisualForce, Lightning, Community, Workflows, Triggers, API, SOSL, SOQL, REST, App builder
Ability to lead stakeholders across the organization at all levels to consensus in asserting an architecture which aligns the business objectives
Strong problem-solving skills with the ability to work on multiple assignments in a fast-paced and rapidly changing work environment
Experience with bi-directional integrations between Salesforce and other business applications
Possess expertise in understanding and guiding end-to-end business processes, and mapping those recommended processes into features and workflows into Salesforce environment
Active Salesforce certifications desired
Salesforce Administrator Certification 201, Salesforce Advanced Administrator Certification 301 , Salesforce Developer Certification 401
Certified Application Architect or Certified System Architect with track towards Technical Architect Certification strongly preferred
Dynamic and self-motivated person with a strong customer focus with the ability to lead new initiatives across the platform
Excellent verbal and written communication skills. Ability to communicate complex issues in a concise easy to follow manner is essential