Job Description :
Role: Salesforce Business Analyst Location: RIO ROBLES SAN JOSE CA Duration: 12 Months Partner with Product owners, business architects and operations to define process, data flow, data sets, and user stories Work with IT Architects and Leads to define system capabilities and features Deliver requirements for our solution delivery team to implement Work with development teams to ensure product being built matches or exceeds expectations Partner with stakeholders and IT team members to shape the roadmap Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of organizational problems and create alternative solutions that resolve the problems in the best interest of the business. Knowledge of business process improvement tools and techniques and ability to understand, monitor, update, or enhance existing business or work processes. Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Solid understanding of the functionality and data" SFDC Program Analyst "In addition to analyst description above Program Analyst additional scope: Front facing resource to engage with new stakeholder requestors, find out the business problem that needs a solution, and review with Program Manager (Natasha) and biz stakeholders for input and prioritization for the team Support high-level program increment planning for the quarter and provide guidance to the team to ensure epics being committed are being tracked with regular updates to our core onshore team (work heavily with offshore or nearshore scrum master and additional onshore analyst) Provide input to stakeholders and dev team from a consultative perspective on agile, business, and IT best practices from a program perspective Additional Job Details: Main duties /responsibility. Ability to conduct grooming call with Business, Conduct and conclude Business process discussions. Must Have: 1. SFDC 2. Business Analysis 3.SFDC requires custom tool knowledge

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