• 15+ years of experience delivering consulting services, in client-facing roles that provided experience with all aspects of systems implementation, including 5+ years hands-on experience as Salesforce Technical Architect/Lead
• Full life-cycle Salesforce implementation with strong expertise in 5 of the following modules: Service Cloud, Community Cloud.
• Experience architecting and managing at least two large-scale full-life cycle SFDC implementations of CRM solutions
• Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other).
• Deep understanding of SFDC concepts and practices. Able to identify the need and recommend the use of apex and Visual Force to meet a business requirement.
• Strong Integration experience
• Strong understanding of database design concepts, data migration and data integration
• Must have experience in developing System Architecture Documents
• Strong technical writing skills. The ability to take the lead role in developing comprehensive solution design documents, application architecture, integration architecture, NFR and deployment documentation.
• Demonstrates excellence in understanding complex business processes and ability to apply scenarios to Salesforce “Story-lines” as well as make business process modification suggestions to align with Salesforce best practices
• Outstanding written and verbal communication skills; executive level presence and experience facilitating meetings
• Salesforce Administrator and/or Developer certification required. Sales Cloud and Service Cloud Certification will be required but are not a pre-requisite for the role.
• Experience with both agile and waterfall implementation methodologies