Job Description :
Job Title: SaaS Business Analyst
Location: Milpitas, CA
Duration: Full Time
Salary: DOE
Job Description:

Forsys is seeking an experienced Business Analyst to be a part of our solutions team to implement salesforce based Quote-to-Cash suite of products, including CPQ (configure/price/quote), Contract Lifecycle Management (CLM),and other Digital Commerce related solutions. The ideal candidate will work closely with the organizations they are supporting, working with the business to improve their processes, systems and capabilities. The Business Analyst must have a strong customer service ethic, be organized and analytical, work well in teams, understand how QTC projects are delivered, able to implement a project schedule, have a continuous improvement mindset and be capable of handling multiple priorities concurrently.

Understanding the business functions, processes and information of SaaS based organizations
Creating and maintaining a capability, process and system roadmap for SaaS based organizations
Act as a liaison between the customer and the implementation team as needed
Assist in the development of business case;
Plan and prioritize projects;
Work with across business teams to define processes and requirements for tools;
Work with offshore teams as required

Experience, Skills, Competencies
Minimum 5 to 8 years experience as a team member of successful software project implementations related to SaaS, CPQ, Quote-to-Cash, Contract Management (CLM), CRM
SaaS business process knowledge & experience is strongly preferred
Experience in process and data mapping;
Experience with web, database, object oriented software technologies, SDLC methodologies and or
Experience in hands on design, prototyping, development, configurations, testing and other implementation activities
Domain experience in software a plus
Sales & Marketing (Salesforce , etc )
Engineering (Jira, Confluence )
Excellent verbal and written communication skills and the ability to interact professionally with diverse stakeholders at all levels of the organization (senior management, stakeholders, team members, etc;
Well organized and detail-oriented with the ability to multi-task;
Excellent analytical and problem-solving skills;
Able to work in a fast-paced, dynamic environment with cross-functional teams internally and at customer sites
Bachelor’s Degree in related discipline.
Note: Knowledge of Billing and Invoicing is a plus

Best Regards

Forsys Inc.