Photon Infotech
Dallas, TX
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Job Description :
Hi
 
Good Afternoon
 
This is Ravali from Photon, we have a urgent requirement on Program Manager - Salesforce Marketing Cloud @ Dallas, TX. If you are interested, please reply back with your updated resume to or call me back on.
 
Position: Program Manager - Salesforce Marketing Cloud
Location: Dallas, TX
 
Note: Program Manger or Salesforce Manager or Salesforce Technical Architect or Salesforce Architect
 
Job Description:

Responsibilities:

  • Own the project roll-out / deployment / implementation and integration
  • Manage and allocate tasks using requirement management tools such as JIRA. Manage documentation on Confluence.
  • Need to own project coordination within the SalesForce Marketing Cloud team as well with peripheral applications which have dependencies on SFMC implementation
  • Should be able to identify all the integration interfaces within the project
  • Should have working knowledge in SFMC inbound and outbound integration
  • Should be able to identify and communicate with the key resources of different interfacing technologies and establish Roles & Responsibilities clearly for deployment
  • Should be able to identify from regular status check of the project, and escalate any identified impediments for roll out to relevant stakeholders
  • Should be able to prepare and maintain deployment tracker
  • Need to know how to use Release Management tools
  • Clear functional understanding in Digital Marketing domain for various channels
  • Manage external stakeholders and communication with Salesforce AE’s and Client stakeholders
  • Manage and coordinate cross-functional resources to deliver against the Statement of Work (SOW)
  • Play a key role in managing the client relationship. Work closely with the client daily to ensure project progress and maintain constant open communication.
  • Review and analyze project scope and manage client expectations.
  • Prepare project schedule and client-facing/internal status reports, as required by the client and as defined by Ops Team.
  • Identify risks/issues and escalate to the necessary and appropriate team members and stakeholders.
  • Track and review individual and project team utilization and revise forecasted hours throughout the duration of the project.
  • Track and review project budget vs. actual project costs, including revenue responsibility across all projects.
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Client : J C Penney
             

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