Job Description :
Job Title: VMWare Engineer
Job Type: Contract
Job Location: Remote
Job Description:
Language: Japanese.
" This team will support VMWare, Nutanix, AVS (Azure VMWare Solutions) and NetApp related requests.
" 6+ Years of experience in VMWare.
" Must have a VMWare Certified ( 6.x or higher).
" VMWare Certified professionals.
" Candidate must have VMWare work experience in implementation and customer interaction.
" Will be training, mentoring & guiding CSS frontline support engineers in triaging, scoping, troubleshooting tickets. So will have to arrive at creating AVS training syllabus by core areas like HCX, NSX, Day 0 provisioning etc.,
" Will guide and handle Fortune 500 customer interactions.
" Will facilitate VMware Tier3 engagement and ensure right amount of troubleshooting is conducted at Tier1 level before engaging VMware external Support.
" Will closely collaborate with Internal technical teams to troubleshoot customer cases.
" Able to answer How do I tickets at Tier 1 level.
" Will provide constant feedback to AVS Engineering on improvements and automations.
" Should have Knowledge on Azure Netapp files storage.
" At least 1 year or more experience on Nutanix.
" Nutanix certification will be added advantage not mandatory.