Job Description :
Position: Veeva Technical Lead(100% remote until Covid 19 issues resolve)
Location: Madison, NJ
CWR
Job Description:
Need hands on SFDC and Veeva CRM.
· Work with the vendor for any major issues/bugs in the application.
· Coordinate with the vendor for Veeva product releases.
· Champion configuration change requests on lifecycles, workflows, security settings, objects, document types/subtypes, etc.
· Should understand the integrations well and work with the support teams for any issues.
· Monitor alerts and troubleshoot critical production issues impacting end-users, including system unavailability and data integrity issues.
· Work directly with the support teams to bring open help desk issues to a resolution by triage and monitoring progress.
· Assist with internal and external audits including compliance."