Job Description :

Position Requirements
Formal Education & Certification

  • Bachelor Degree in IT, Business or related field or equivalent experience.

Knowledge & Experience

  • 8+ years IT and/or Business experience.
  • 6+ years of experience as a UX professional.
  • Supervisory  or Team Responsibility experience preferred.
  • Experience using a variety of generative and evaluative UX research methods for both remote and in-person research, including: card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, journey maps, usability testing, etc.
  • Understanding of the application of different research methods and the ability to articulate the appropriate methodology to accomplish research goals.
  • Understanding of user-centered design fundamentals and interaction design principles.
  • Hands-on experience working with diverse groups of stakeholders to lead them through research proposals and gain alignment on how your research will enable better product outcomes.
  • Project management skills with a track record of accomplishing goals on time and on budget.

Personal Attributes

  • Proven leadership, decision-making and team management skills.
  • Exceptional analytical, conceptual, and problem-solving abilities.
  • Strong written and oral communication skills. Ability to facilitate and present with ease in front of groups, gaining consensus as needed.
  • Established interpersonal skills, positive attitude, and adept at emotional intelligence.
  • Committed to quality and driven to deliver exceptional work that makes an impact on the organization.
  • Well organized and able to accomplish multiple and changing priorities.
  • Flexible, able to adapt and embrace change.
  • Team-oriented and collaborative with peers, stakeholders in the organization, external partners and team members.
  • Excel at life-long learning and continual growth of business, technical and interpersonal skills.
  • Commitment to fostering a culture of inclusion and diversity.

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