Job Description :

Hi ,

Greetings from Uniqsoft INC!!!

 

We have "Sr. Salesforce Administrator" Open positions at "Columbus, OH (Remote)" – 6-12 Months.

 

Job Title: Sr. Salesforce Administrator

Location: Columbus, OH (Remote)

Position type: 6-12 Months

 

Job Description: 

Work as a member of a highly collaborative technology team to build and maintain complex solutions on the Salesforce platform. Support key business processes in Sales Cloud, Service, Cloud, Field Service and Experience Cloud. Understand both contact center and field technician business processes and apply relevant Salesforce solutions to improve associate experience.  Monitor system performance and troubleshoot / resolve issues as required.  Interact closely with business partners and key stakeholders to enhance and support the Salesforce implementation.

Required Skills & Qualifications:  

BS in Computer Science, Mathematics, Engineering, or similar technical degree

Minimum 5 years in Salesforce.com administrator role

Minimum 2 years directly with Service Cloud

Ability to automate business process using Salesforce declarative constructs

Ability to monitor Salesforce implementation performance and troubleshoot/resolve issues

Understanding of Release Management and Deployment Best Practices within Salesforce.com

In depth knowledge of Salesforce platform capabilities, security and limits

Ability to apply the correct Salesforce construct to each situation with consideration for performance, scalability and maintainability

Excellent written and verbal communications

Excellent analytical, problem-solving and troubleshooting skills

Able to multi-task in a fast paced, agile team environment  

Passionate, innovative and fast learner

Highly Preferred:

Salesforce Certifications: Advanced Administrator

Experience with Omni-channel setup and configuration

Experience with Copado for release management

Experience with Salesforce Lightning

Experience with Salesforce Digital Engagement package

Experience with CTI Integrations in Salesforce

 

Skills Matrix:

Total work experience in  IT Industry:

Total work experience in USA:

Salesforce Administrator: Years

Salesforce Lightning: Years

Copado: Years

Omni-channel setup and configuration: Years

Salesforce Digital Engagement package: Years

CTI Integrations in Salesforce: Years

and Have A Wonderful Day,

 

Srikanth

(Technical Recruiter)

Uniqsoft INC, |4025 Tiber Falls Dr, Ellicott City, MD 21043 |

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