· Perform testing on an agile team
· Work with the Development Team to develop and document test plans and test cases
· Review all documentation provided by the project teams and ensure full understanding of the documented requirements, technical enhancements, process development and workflow configuration required
· Create and execute test scripts using manual and automated testing as specified by DQ standards Document, communicate, and work to resolve all defects found during testing
· Seek team and stakeholder feedback on all test plans and test cases
· Diagnose, troubleshoot and research application/system issues as required and propose solutions to problems; provide resolution in a timely and accurate way, while ensuring high levels of customer satisfaction
· Ensure defects are entered within the DentaQuest Enterprise Defect Tracking System with an appropriate sense of urgency and monitor/track progress through resolution
· Participate in all required meetings to gain additional requirement knowledge, confirm current state of project and stay apprised of any changes being made
· Create reusable test plans and test case templates and processes as needed
· Develop, execute, validate and document thorough and accurate regression and smoke test scenarios
· Prepare documentation using tools such as Visio, Word and Excel
· Participate in the testing of enterprise software upgrade initiatives
· Take the primary testing role on projects that may be waterfall in nature
· Presenting findings to IT stakeholders Other duties as assigned.
Requirements:
· BS degree or equivalent work experience or training in IT, Computer Science or related field
· Experience using automation tools
· 5 years of experience in IT discipline with demonstrated progressive levels of responsibility.
· 2 years experience in Software Quality Assurance and proficiency with general office productivity software
· Excellent interpersonal, listening, oral and written communication skills
· Excellent analytical skills, as well as accuracy and attention to details
· Proven quality assurance analysis skills. Business 'subject matter expert' (SME) experience may qualify as equivalent experience.
· Understanding of IT environments and architecture Ability to work with a minimal amount of supervision