Job Description :
Mcdonald''S Plaza, Oak Brook, IL, 60523
Location : Remote for now
Duration : 6 Months to start
Position : 1
Max Rate: $50/hr on w2
Video interview with Coding.
Experience : 8+ years (M Level); 2.5 to 3 years of ServiceNow relevant experience
Job Description :
* Service now Implementation Specialist & Admin
* Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) )
* Good Communication and presentation skills, Client handling.
* CMDB Implementation, Support and Data Normalization
* Java Scripting knowledge and hands on experience on it.
* Hands-on with ITIL Process implementation.
* Service-now for custom Application Design & Development.
* Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
* Hands-on design, development and deployment experience with the Service-now platform.
* Hands-on migrating data from different tools into ServiceNow.
* Good at creating required information for Reporting and Dashboards
* Knowledge of ITIL methodologies and processes.
Technical Expertise :
* Creation of script based Assignment and Approval rule.
* Creation of Business Rule, UI Action by using Glide script.
* Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
* Creation of custom related list.
* Creation of Access Control List with the help of Scripting.
* Creation of Script based UI Policy and Client Script.
* Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
* Querying the table by using Glide Record
* Referencing Glide List
* Debugging script
* Creating and customizing UI and pages using Jelly
* Working with complex Log Files.
* Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly
* Designing of Macros and Formatters.
* User Administration
* CMDB Update, Troubleshooting, CI Relationship, CI Attribute update
* Web Service Integration
* User Interface Level Integration
* MID Server Integration
* Use of Import Sets for data loading from external file or database to the service-now.com
Knowledge of ITIL V3 processes