Job Description :

SAP Principal Outbound Product Manager

Santa Clara, CA (Remote to Start)

Contract- 6-12 Months

In this role you have key responsibilities related to supporting and enabling a high impact set of emerging SAP integration solutions for the Now Platform. These responsibilities allow for cross functional workload with daily interactions with Customers, Prospects, Sales, Marketing, Product Management, Services, Support, Licensing, and Engineering. 

What you get to do in this role:

o    Educate

§  You will be both the internal and customer-facing Subject Matter Expert on SAP/ServiceNow integration. This requires the interest and willingness to be constantly learning the latest updates in SAP technology and its intersection with ServiceNow workflows and business/digital transformation initiatives. With this combined proficiency and set of soft skills you will be able to simplify and articulate the go to market message for key stakeholders.

§  Evangelize, enable, and energize core sales, solutions consulting and peer product specialist sales teams on SAP/ServiceNow integration.

Sales Success

§  You will be on the leading edge of establishing the go to market strategy and motion by collaborating with Inbound Product Management, Product Marketing, and the Alliances team to understand sales motions and value propositions.

§  You will use those concepts to be the main coordinator and contributor of enablement content across multiple customer-facing teams to ensure the go to market motions are successful.

§  You will support our internal go to market teams in their pursuit of deals related to our SAP/ServiceNow integration capabilities.

§  Inform and collaborate on pricing/packaging strategy for optimal user conversions across product packages.

§  Influence product marketing teams to provide direction for product positioning, messaging and enablement that is both internal, partner, and public facing.

Product Success:

§  You will be responsible for helping our partners articulate the value of our ServiceNow/SAP integration solutions and support our template technologies allowing our partners to accelerate their practices.

§  You will establish a series of customer success stories that can be published to help jump-start the reference engine for our joint ServiceNow/SAP integration solutions.

§  Be the voice of the customer, partner and sellers to establish oneself as the trusted advisor on ServiceNow/SAP integration matters

§  Customer Support – You will be working closely with customer support to ensure customer matters are adequately resolved to yield high customer satisfaction.

Enable At Scale:

§  You will be a key contributor for collaborating with partners on technical best practices to yield optimal outcomes for our joint customers.

§  Identify inefficiencies and new opportunities to improve business growth metrics.


  • 6 to 8 years of relevant outbound product management experience in a fast paced, high growth agile SaaS environment
  • 5+ years’ experience with SAP and its design, application, and implementation
  • Experience with finance and procurement processes pertaining to SAP implementations
  • The ability to make trade-off decisions between possible and desirable, which requires a good sense of what is technically feasible
  • Experience with delivering product presentations to large audiences
  • Proven ability to execute to plan and getting things done
  • Strong verbal and visual communication skills
  • Exceptional problem-solving skill
  • Enjoys working in a highly collaborative environment
  • SAP certifications recommended but not required.

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