CRM+ABAP
10+’ experience in SAP Customer Relationship Management (CRM) SAP CRM Sales & Service configuration with integration to SD Billing. SAP CRM Sales – Product Proposals & Sales Orders. SAP CRM Service - Service Contracts with Periodic Billing. SAP CRM Marketing – Loyalty Management configuration in CRM and Membership activities. SAP CRM Basic configuration – Action Profiles, Status Profiles and Pricing Procedure setup Master Data – Working experience with Material Master in ECC and replication to CRM. Functional SAP experience is required. Experience with requirements, design and testing Knowledge of the basic CRM architecture Experience in requirements development, system design, and testing CRM Functional experience includes extensive business process knowledge in areas such as Interaction Center, WEBUI, Mobile Integration, Service Management, Marketing, and Sales