Job Description :

Position: Contractual ?

Duration: 12 months

Location: 2 Broadway, NY, 10004 (Remote)

Summary

We are looking for a product manager who can move website and apps towards a path of constant iteration and improvement. We need someone who is patient, who believes in the mission, and who knows how to over-communicate to keep stakeholders happy while never losing sight of what riders actually need. This person should also understand the value of organizing, documenting, and sharing information so that people inside and outside your team know what’s going on. This person should believe deeply in user-centric design and keeping the rider first. 

Responsibilities

·         Work with stakeholders in agencies to identify product opportunities; support the building, prioritizing, and executing of your team’s roadmap and backlog; communicate updates to key stakeholders.

·         Collaborate with a cross-functional team (front- and back-end developers, as well as UX designers, project managers, QA, etc.) in delivering quality products while balancing user experience, technical capabilities, and business goals.

·         Evangelize for user testing and customer-centric design.

·         Keep projects and product development on a set timeline towards meeting agreed-upon milestones

·         Set and monitor product KPIs and provide recommendations based on results; monitor, measure, and report on the performance and impact of product enhancements.

·         Troubleshoot issues raised by users and stakeholders to help ensure their resolution.

·         Document and prioritize bugs.

·         Organized and able to manage many competing priorities simultaneously.

·         Able to communicate technical, operational, and business requirements clearly and concisely.

Experience & Qualification

·         College degree or equivalent experience.

·         4-5+ years experience in a digital product or UX role.

·         Experience managing a CMS, iOS, or Android app is preferred.

·         Excellent interpersonal and written/verbal communication skills.

·         Experience in service design is a plus.

·         Experience with agile frameworks a plus.



Client : UCI

             

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