Title: Mainframe Consultant
Rate: $58/Hour (This is the best client gave us)
Location: Richardson, TX(Remote for now, might have to relocate after covid if client insists– sometime next year)
Experience: 8 to 12 years
Please send your candidate profile to
JD
Skill set: AS400, Production Support Experience
Good to have skills: Healthcare/Pharmacy Benefit Knowledge
Responsibilities:
• Troubleshoot application issues by Analyzing data/application/interfaces.
• Assist during support hours of operation (9AM to 6PM Central Time) and also during off hours for production emergencies.
• Work on Incidents, Service requests, Problem Records/Tasks and Change Requests within SLA
• Respond to and act on Alerts within SLA
• Perform level of effort estimates for assigned tasks and change orders.
• Identify root causes for technical issues in production.
• Develop code updates to fix reported defects.
• Provide detailed information to clients as required.
• Follow the production support best practices
• Comfortable with handling night alerts in shifts
,
Raghavan Arulalan.
Nityo Infotech Corp.
Mail: