Job Description :
Job Role: Solution Architect
Long term Contract
Job Location: Mountain View, CA

Skills Required:
Solution Architect capacity with at least one Amazon Connect and Contact Center Technology implementation. AWS Solution Architect Certification is a plus
Strong implementation experience with Amazon Connect/Chime capabilities, benefits, and required deployment skills
Call center / telecom implementation and operations experience
Serverless development experience including complex integrations with Lex, Lambda, Redshift, Aurora, Kinesis and Dynamo DB.
Software Development / DevOps experience with integrating contact center platforms, CRMs, WFMs and AI.
Experience with these AWS Services - Contact Lens for Amazon Connect, Amazon Transcribe, Amazon Comprehend, Amazon Polly, Amazon DynamoDB

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