Job Description :

Title: Monitoring Tools Expert - Prometheus & Grafana

Location: COMPLETE REMOTE (Irving, TX)

Duration: 6+ Months

Number MUST



Prometheus and Grafana – Monitoring Tools Expert

  • 3+ years of experience in administration and support of the tools Grafana, Prometheus,
  • Provide L2 level support to the tools
  • Should be able to setup new Prometheus and Grafana based on the requirements
  • Troubleshoot underlying infrastructure related issues related to capacity, availability of servers and service
  • Troubleshoot and resolve the tool related issues and any data related issues
  • Provide support and expert advice during issue troubleshooting that requires monitoring tool support
  • well-versed with various features of the tools and provide optimum solution and recommendations to the client requirements
  • Perform problem management for permanent resolution of issues and incident reduction
  • Follow and adhere to the ITSM processes

Provide on-call support during outside the regular shift window for critical Incidents


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