Tech Evaluation Login
Tech Evaluation Signup
PasswordReset
Unsubscribe
PasswordReset
PasswordReset
PasswordReset
Register for Webinar
Register for Event
Job Channels
Webinars
Job Fairs
Events
Skill Score
About Us
Contact Us
Our Blog
Toggle navigation
Home
Skill Score
DemandIndex
Jobs
FETCH Jobs
Java J2EE
Dot Net, C#
DBA
SAP
Admin, Networking
Datawarehousing
QA
Demo
Candidate
Recruiter
Services
Job Posting & Resume Access
Integrated Talent Sourcing
Sub Contractor Supply Chain
Merger & Acquisition
Candidate
Post Resume
Login
Create Job Alert
Recruiter
Login
Free Trial
Signup
Pricing
| Pricing
Dashboard
My Resumes
Resume List
Add Resume
Edit / Update Resume
My Jobs
Fetch Jobs
Matched Jobs
Applied Jobs
Remote - Desktop Technician - Lake County, IL
Illinois City, IL
Illinois City
IL
61259
Date
: Feb-15-21
2021-02-15
2022-02-15
Remote - Desktop Technician - Lake County, IL
Illinois City, IL
Feb-15-21
Work Authorization
US Citizen
GC
H1B
EAD (OPT/CPT/GC/H4)
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel, Junior
Rate/Salary ($)
:
25-30
Duration
:
12 months
Sp. Area
:
Others
Sp. Skills
:
Others
Permanent Direct Hire
Consulting / Contract
H1B OK
FULL_TIME, CONTRACTOR
Remote Work from Home
Required Skills
:
Security, ServiceNow, Office 365, VPN, Mobile devices, Level 2, Customer Service, ipads, iphones, Win 10
Preferred Skills
:
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
Work Authorization
US Citizen
GC
EAD (OPT/CPT/GC/H4)
H1B
Preferred Employment
Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire
Job Details
Experience
:
Midlevel, Junior
Rate/Salary ($)
:
25-30
Duration
:
12 months
Sp. Area
:
Others
Sp. Skills
:
Others
Permanent Direct Hire
Consulting / Contract
H1B OK
FULL_TIME, CONTRACTOR
Remote Work from Home
Required Skills
:
Security, ServiceNow, Office 365, VPN, Mobile devices, Level 2, Customer Service, ipads, iphones, Win 10
Preferred Skills
:
Domain
:
IT/Software, Financial, Government, HealthCare, Retail, Dot Com, Insurance, Pharmaceuticals, Manufacturing, Telecom
Bedatatech.com
Illinois City, IL
Post Resume to
View Contact Details &
Apply for Job
Job Description
:
Role: Desktop Technician – ABBVJP00010695
Location: Lake County, IL
Duration: 12+ months contract
JD:
What are the top 3-5 skills requirements should this person have?
Level 2 Desktop Support Experience supporting Win 10, Office 365, VPN, and Mobile devices
Strong troubleshooting ability
Customer Service / Customer Focus
Strong Verbal and written communication skills
What is a nice to have (but not required) regarding skills, requirements, experience, education, or certification?
2-5 years of experience in a corporate environment
Experience supporting remote based or field sales users
Experience supporting iPads and iPhones
Experience with ServiceNow ticketing System
What type of environment is this person working in?
Combination of team and independent - -User must work on tickets independently and own issues to resolution.
Works with and partners with the team of technicians to ensure standardization across processes and User experience
Description
Level 2 Desktop Technician is responsible for diagnosing and resolving software and hardware incidents, tasks, and requests escalated through service management software, including but not limited to operating systems (Windows and Mac), mobile devices, printers, peripherals, and a range of software applications with at least 4-7 years’ experience. Assume primary responsibility for clients PC support providing service over the phone, through e-mail, chat, in person, or via remote control.
Take ownership of issues carrying out problem analysis to implement temporary or permanent fixes with the aim or restoring service to the customer as soon as possible; escalating incidents or problems to other support teams when necessary.
Accurately record, update and document support activities using service management software. Responsible to ensure completion of all assigned work and proper communications with clients meeting service level agreements, customer satisfaction, and service demands.
Search and utilize knowledge; create, modify, and publish support documentation to ensure accurate knowledge and promote Level 1 first call resolution or user self-service where possible.
Work with the Level 1 Service Desk, other Technicians, Senior Technicians, Hardware, and Engineering to understand support needs.
Provide expertise on support services or on-call level-2 support when requested.
Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and hardware and software procurement and usage guidelines.
Turn OFF keyword highlights
Similar Jobs you may be interested in ..
Product Manager - IV- position at Dallas
,
Dallas City, IL
Feb-25-21
Cerebra Consulting Inc
($) :
Market
Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software c
Apply
[Already Applied]
[Apply Individually]
We are hiring for Sr. Salesforce Develop
,
Illinois City, IL
Feb-23-21
Nityo Infotech
($) :
Market
We are hiring for Sr. Salesforce Developer at Mettawa, IL location. Role: Sr. Salesforce Developer Location: Mettawa, IL Looking for LWC (Lightening Web Components) experienced Job Description: 1. Excellent Hands-on experience on Salesforce capabilities and Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives client requirements and company goals 2. Rich HandsOn experience in Salesforce technologies inclu
Apply
[Already Applied]
[Apply Individually]
We are urgently hiring for : Sr Salesfor
,
Illinois City, IL
Feb-23-21
Nityo Infotech
($) :
Market
Role: Sr Salesforce Developer Location: Mettawa, IL Experience : 8+ years Jd : 1. Excellent Hands-on experience on Salesforce capabilities and Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives client requirements and company goals 2. Rich HandsOn experience in Salesforce technologies including Apex, JavaScript, Salesforce Lightning Web Components and Lightning Frameworks to develop custom componentsUnders
Apply
[Already Applied]
[Apply Individually]
Incident Manager
,
Moline, IL
Feb-18-21
VdartInc
($) :
USD 100K / Yearly /
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytic
Apply
[Already Applied]
[Apply Individually]
Xmatters Consultant
,
Moline, IL
Feb-14-21
VdartInc
($) :
USD 100000 / Yearly
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytic
Apply
[Already Applied]
[Apply Individually]
Xmatters Consultant
,
Moline, IL
Feb-07-21
VdartInc
($) :
USD 100000 / Yearly
VDart We are a Global Information Technology Services & Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan & India. Founded in 2007, Our team of over 2550+ professionals continually create impact for our customers worldwide in solving complex technology challenges with cutting edge technologies. We specialize in providing the Fortune 1000 companies, niche hard to find skills in technologies including Social, Mobile, Big Data Analytic
Apply
[Already Applied]
[Apply Individually]
Systems Engineer
,
Cedar Rapids, IA
Feb-14-21
VdartInc
($) :
USD 50 / Hourly / W2
Title: Engineer- 2 Positions Location: Cedar Rapid, IA Visa: Either(H1B/USC/GC/EADs) Keys Words: ARP 4754, Systems Engineers in Aerospace domain Job Description: 1 Work on ARP 4754 subsystem requirements 2 Control system analysis to support requirements development/verification 3 System level coordination of requirements and verification planning with multi-disciplinary teams within team and with our customers 4 Participate in ARP 4754 certification process
Apply
[Already Applied]
[Apply Individually]
"AWS Developer"
,
Cedar Rapids, IA
Mar-06-21
Avtech Solutions Inc
($) :
Market
Hi , We have opening for below position Please go through JD & share suitable profile Role : AWS Developer Location: Cedar Rapids, IA Visa: USC, GC, H1b Any EAD(OPT, CPT, H4, L2) Tactical integration/migration (not looking for just architecture type role) Strong experience in the following areas: *Strong mentoring and interpersonal skills; ability to train and work with a team on AWS integrations & migrations Extensive experience in all phases of software development life cy
Apply
[Already Applied]
[Apply Individually]
Agile Product Owner
,
Cedar Rapids, IA
Feb-20-21
Avtech Solutions Inc
($) :
Market
Role : Product Owner,- Cedar Rapids, IA-Only US Citizen Responsibilities: Serving as a proxy for the Real Assets business Provide vision and serve as a champion of customer perspectives to the agile team in the form of clearly written user stories, each with clear acceptance criteria set in collaboration with the team. Help the team make business trade-offs between near term and longer term product goals. Handle competing priorities and manage stakeholder expectation through realistic negoti
Apply
[Already Applied]
[Apply Individually]