Immediate need for a talented D365 CRM Lead/ D365 CRM.This is a 12+ Months contract opportunity with long-term potential and is located in Moines, IA (Onsite) but candidate need to go onsite from day 1. Please review the job description below and contact me ASAP if you are interested.
Job ID: 23-25273
Pay Range: $60 - $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: - Involved in all stages of the project life cycle, you will interact directly with clients to identify problems, then propose, develop, implement and support the solutions
- Lead, manage and implement projects in application software and Microsoft Dynamics 365 Customer Engagement(D365 CE) applications
- Develop and manage the operational and delivery side of D365 CE application.
- Provide consulting, implementation and technical support for D365 CE including 3rd party solutions
- Identify software development opportunities and work to bring those opportunities to the marketplace
- Clearly understand the D365 CE portfolio of applications and how they interact with the Power Platform, Power BI, O365 and the Common Data Service
- Present and demo D365 CE software to clients and prospects
- Help in the preparation of proposals to clients when required
- Maintain excellent relationships with customers and prospects
- Maintain current knowledge of D365 CE products and up to date on Microsoft Dynamics product certifications
- Assist in managing the Support Desk when required to ensure that clients receive accurate and timely responses to their CRM support issues
- Assist in pre-sales activities including the performance of demos when required
- Assist in pre-implementation activities including business requirements planning (BRP) when required
- Assist in project documentation when required
- Any other reasonable consulting duties that may be requested or required
- Consultants may be requested to get certified in particular areas and modules of D365 CE.
- Build plug-ins where necessary
Requirements and Technology Experience:
- Must Have-:. (“D365 Lead” OR "DYNAMICS 365" OR DYNAMICS) AND (CRM OR CE) AND ("POWER AUTOMATE" OR "POWER BI" OR "POWER PLATFORM").
- 5+ years’ experience with Microsoft Dynamics CRM applications, minimum of Microsoft CRM 2013; exposure or working knowledge of Dynamics ERP and integration tools would be highly desirable.
- Must have deployed or upgraded at least 3 D365 CE projects within the past 2 years
- Must be willing to achieve Microsoft Dynamics 365 Customer Engagement certifications (if not already held).
- A good level of competence with the Microsoft Power Platform , Power BI and plugins
- Experience in training end users on software applications.
Our client is a leading Financial organization and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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