Immediate need for a talented Care Management Support Coordinator II. This is a 03+ months contract opportunity with long-term potential and is located in San Antonio, TX or Corpus Christi, TX (Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-74093
Pay Range: $17 - $18/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: - Location: Within 30 miles of San Antonio, TX 78248 or Corpus Christi, TX 78401, but will be working remotely.
- Shift Time: 8:00 AM – 5:00 PM CST, M-F. No OT required on a regular basis; mandatory OT may be required occasionally.
- Performs administrative care management support activities such as outreach, answering inbound calls, scheduling services, and working with members, providers, and staff to resolve issues in accordance with current state and regulatory guidelines.
- Track Compliance (Use and read reports to track and monitor members requesting services.)
- Monitor the Postings email box daily for urgent state complaints inquires.
- Uploading and download spreadsheets from sftp portal.
- Navigate through multiple systems. (adaptability)
- Perform daily quality checks.
- Case studies to escalate accordingly.
- Outreach to Internal and external stakeholders
- Data Entry
- Verify member eligibility.
- Review transfer packets; sending and receiving/attaching.
- Will go through zoom/teams training (peer to peer).
Key Requirements and Technology Experience: - Top 3 must-have hard skills: Excel and computing skills, Data Entry, and 45 WPM.
- Must haves: Proficient Typing Computer Skills, Attendance/Reliability needed, Excel experience.
- Nice to haves: Ability to communicate effectively, Self-Motivated, Adaptability, Multi-Tasking, Attention to detail, Experience with Excel, PowerPoint, Formulas, Critical Thinking, and Proficient Typing, MCO Experience, Read and understand data and reporting, and Time Management.
- High School Diploma.
- Medical/Healthcare Background and 45 words per minute typing speed.
Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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