EMR Business Analyst IV
The Department of Corrections is focused on public safety through the custody and supervision of those in our care. Corrections employees have the opportunity to positively impact the lives of others through careers in a variety of fields. Using cutting-edge research and evidence-based approaches, employees implement lasting change that positively impacts the people of Wisconsin.
The Department of Corrections, Division of Management Services, is recruiting for an EMR Business Analyst/Consultant IV position. This position will be located at our central office at 3099 E. Washington Ave., Madison, WI (Dane County), and will only allow 100% remote for in-state resident applicants.
Position Summary:
This position is 100% remote, except on the first day they should report to the office for onboarding. The person is responsible for implementing, maintaining, and configuring projects related to the support of the DOC’s Health and Behavior Solutions team. EMR platform is a vendor solution from Oracle Cerner, the State of Wisconsin’s Corrections support Bureau of Health Services. This position serves as a member of the EMR core team staff, which includes Department employees from the Bureau of Technology Management, the medical staff from the other program divisions, and the EMR private vendors. This position works closely with the working group to help identify areas of optimization and improved business processes for workflows within EMR. This position will also execute the build and test required for effective EMR optimizations, reporting, and upgrades in scheduling, registration, Provider workflow, Dentrix and Dragon Medical One, etc.
Job Details:
Additional Details:
Reviews, analyzes, and evaluates business systems and user needs for DOC’s Electronic Medical Record (EMR) software. Formulates systems to parallel overall business strategies. Experienced with EMRs/EHRs, their configuration, business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with clinical needs in the Corrections environment, industry standards, current and emerging technologies, and business process mapping, and reengineering. Business Analyst/Consultant capabilities with 5 or more years of experience in the field or in a related area. Relies on experience and judgment to plan and accomplish goals. Independently performs a variety of complicated tasks. A wide degree of creativity and latitude is expected.
Qualifications
Minimally qualified applicants will have experience:
- Maintaining and vendor-managed software, performing maintenance, testing, upgrades, and configurations.
- Communicating software configuration with external and internal stakeholders.
- Working with external stakeholders to identify process improvements and optimizations.
- Experience engaging with users to troubleshoot and resolve application-related issues.
In addition to the above, well-qualified applicants will have experience:
- Experience in Agile environment and System development
- Test script maintenance and Test automation.
- Working in a government or correctional environment.
- Existing knowledge of EMR software.
- B.A. shall have experience with the ability to understand and document Business requirements.
- Experience in change management systems.
- Knowledge of vendor-based application release cycle and ticket management.
- Good business process mapping and process capture through Visio flow diagrams.
- Ability to identify integration points.
- Knowledge of reporting and dashboards maintenance.
- Experience in process improvements and I.T. systems integration.
- Ability to work with cross-functional teams.
- Ability to work with business teams and good communication and presentation skills.
- Experience in User Acceptability Testing, running regression tests on systems, and identifying, designing, and optimizing new and existing test cases.
- JIRA tool experience. (Nice to have)
- Experience with SQL and PL SQL.
- Follow Good Documentation Practice.
Top Required Skills & 5+ Years of Experience:
· Experience implementing, supporting, and/or configuring Electronic Medical Record (EMR) software
· Experience supporting external stakeholders and clinicians in a customer-facing role
· Knowledge of EMR workflows
Nice to Have Skills:
· Familiarity with clinical needs in the Corrections environment
· Experience with the Cerner Electronic Medical Record