tanishasystems
Boston, MA
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Job Description :
Greetings,
My name is Sumit, and I am Delivery Manager at. Tanisha Systems Inc is a global contingency staffing firm servicing. We have an excellent job opportunity with one of our clients.
Position: Strategic Billing Lead - Travel
Location: Stamford ,CT(Onsite)
Job Type: Full-Time//Contract(W2 and C2C)
Exp:15+ yrs
Note- Should be onsite Stamford or travel multiple weeks in a month (Might need to travel more in first 2-3 months to establish a relationship). Also I would say the candidate should be strategic thinker who can come up with Facts backed strategic ideas that will enhance the clients business improve sales, customer satisfaction, and reduce calls and churn
Job Description:
  • Minimum 15-20 years of work experience in Telecom Domain with significant portion of it around Billing
  • Experienced in Core Cable and Mobile Billing Solutions ability to understand current state, take inputs from leadership and drive future bill strategy
  • Past working experience in Bill Presentment transformation to reduce bill confusion/shock for new and existing customers
  • Past working experience in taking different billing and bill presentment across products and implementing converged billing/presentment
  • Ability to analyze existing billing practices and suggest quick changes that would improve customer and agent experience, increase autopay to reduce churn etc.
  • Candidate will be working with senior leadership so should have excellent verbal and written communication skills. Should be able to create quick/clear PPT or other format proposal decks to get Leadership and stake holder reviews and approval
  • Local to Stamford, CT is preferable or Travel at least Multiple times a week role is strategic in have face to face interactions with Billing Leadership will be important
Sumit kumar
Delivery Manager, Tanisha Systems Inc
Phone: | Email: |
Address: 99 Wood Ave South Suite # 308,Iselin, NJ 08830
Linkedin:



Client : Tanisha Systems
             

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