Remote - Application Support Engineer

Boston, MA Boston MA 02298

Date : Today (Nov-06-25)

Remote - Application Support Engineer

Boston, MA

Today (Nov-06-25)

Work Authorization

US Citizen
GC
H1B
GC EAD

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

Market

Duration

:

11 months 26 days

Sp. Area

:

Cloud, Salesforce, SaaS

Sp. Skills

:

x-Other

Consulting / Contract

Direct Client Requirement

Remote Work from Home

Required Skills :

cloud platforms, MS Azure, PowerShell, Python, Snowflake, Tableau, VBscript

Preferred Skills :

Domain :

IT/Software

Work Authorization

US Citizen
GC
GC EAD
H1B

Preferred Employment

Corp-Corp
W2-Permanent
W2-Contract
1099-Contract
Contract to Hire

Job Details

Experience

:

Senior

Rate/Salary ($)

:

Market

Duration

:

11 months 26 days

Sp. Area

:

Cloud, Salesforce, SaaS

Sp. Skills

:

x-Other

Consulting / Contract

Direct Client Requirement

Remote Work from Home

Required Skills :

cloud platforms, MS Azure, PowerShell, Python, Snowflake, Tableau, VBscript

Preferred Skills :

Domain : IT/Software

Apply Now

JPS Tech Solutions LLC
Morrisville, NC
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Job Description :

Job Title: Application Support Engineer
Location: Boston, MA (Remote)
Duration: 12 Months
Client: Accenture

Responsibilities:

Monitor and triage jobs, system integrations, and application processes.
Manage user access and requests for complex or sensitive systems.
Collaborate with internal teams and third-party vendors to resolve production issues.
Triage and manage both major and minor production incidents.
Monitor and manage support queues efficiently.
Document the status and resolution of incidents, requests, and problems.
Gather and analyze data to support audit and regulatory activities.
Work closely with application development teams to recommend enhancements and improvements.
Support system patching, maintenance, and full application lifecycle processes.
Participate in organization-wide technology initiatives and projects.
Research and respond to business and data inquiries.
Assist with system access certifications, basic reporting, and automation efforts.
Support production software release activities.
Contribute to business continuity and disaster recovery planning and testing.

Required Technical Skills:

4 5 years of experience in application support or a similar technical role.
Strong troubleshooting and analytical abilities within a Microsoft Windows environment.
Self-motivated and capable of driving issues to resolution.
Excellent verbal and written communication skills.
Experience in the financial industry is a plus.

Additional Technical Skills:

Hands-on experience with Windows Desktop and Server administration.
Intermediate proficiency in Microsoft SQL.
Experience with scripting languages (Python, VBScript, PowerShell).
Familiarity with ETL tools and data pipelines (e.g., SSIS).
Experience with BI tools such as Cognos or Tableau.
Exposure to cloud platforms (Snowflake, AWS, Microsoft Azure) is a plus.
Understanding of DevOps and Agile methodologies preferred.
Experience supporting large data-gathering or web-scraping jobs.

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