Job Description:
The UX PM will support project planning and deliverable management across multiple projects. Works with UX team members to create project timelines and monitors progress of UX deliverables. Builds and maintains working relationships with team members, business stakeholders and IT delivery PMs.
Key Responsibilities:
Track UX timelines and project delivery
Create Project Kick-off materials and facilitate kick-off meetings
Develop and drive high-level project milestones and detailed project plan
Assist in managing project backlogs, participating in sprint planning and grooming
Clear communication of project plans, status, and critical issues to project stakeholders and sponsors
Partner with Portfolio Managers and UX lead to maintain UX roadmap for delivery for NOC, Contact Centers and BTW portfolios.
Assist project to completion through defined stage gates, deliverables, and approvals
Remove roadblocks by identifying issues early and proactively identifying solutions and escalating as appropriate
Required:
5-7 years of experience as a PM
Design or UX Experience preferred
Strong business acumen
Agile experience/certification
Additional Skills & Qualifications:
Ability to work in a fast-paced, hectic, and energetic environment
Excellent organizational skills
Ability to develop productive working relationships with resources and dependent teams
Demonstrated willingness to go above and beyond to chase down loose ends and deliver projects on time, with expected feature sets
Managed multiple, concurrent projects involving cross-functional groups, from planning, coordination, risk mitigation, and drove those projects through to deployment.
Exhibit appropriate levels of urgency
Experience with GitHub, ADO, JIRA preferred
Required Skills : Manager,Project Management
Additional Skills : Agile Coach,Project Manager