Job Description :
Key Responsibilities: To manage the delivery of new and replacement of products related to infrastructure and environments from request through to Operational. This will include ensuring that the project is correctly specified, delivered on time, meet's business & technical requirements and is within the agreed budget To anticipate, manage and resolve issues and act as the point of contact for the project (Problem Solving Important) To work requiring independent problem solving or managed a complex product rollout To own the day to day operational workflow. To establish and maintain effective working relationships with all stakeholders. This will include technical, operational staff, staff in other departments and divisions, as well as third parties. To understand high-level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions. To contribute infrastructure projects to the overall portfolio and delivery planning for Online Technology To ensure that operational workflow requirements are produced to standard in a timely manner. To be responsible for the project administration and the production of project documentation, e.g. project plans. To monitor and manage the project processes and ensure that any elements which fail in the workflow are remedied. To track progress against milestones, deadlines, and budget. To Report on these items to key stakeholders and to provide dependency information into OTG delivery team for their business projects. To use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks To run in-house projects on a day-to-day basis and take responsibility for their delivery using agile and more formal techniques as appropriate. Provide support and assistance in the promotion and adoption of Program & Project Management best practices REQUIRED KNOWLEDGE & EXPERIENCE Track record of delivering IT infrastructure projects within a technically complex and dynamic environment, specifically that required to support multiple business projects Track record of delivering/managing complex product rollouts A history of problem solving (overcoming obstacles), preferably in a fragmented environment An ability to independently pursue solutions by tracking down unknown/missing information 8+ Years of Experience in Finance/Banking Infrastructure is mandatory 10+ Years of Experience in Infrastructure Project Management is mandatory Experience of successfully engaging management and groups of technical and non-technical stakeholders. Professional qualification in Prince2 and/or PMI Project Management Professional (PMP) and SCRUM Experience of managing business change Able to demonstrate strong management skills including project management, financial management, change management and facilitation. PERSONAL ATTRIBUTES Ability to cope in a technically complex and fast-changing environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation Strong planning and organizing skills including the ability to manage several work streams simultaneously Determination and focus to drive projects through to implementation Excellent communication skills with a capacity to present, discuss and explain issues coherently and logically both in writing and verbally Good influencing and persuasion skills with the ability to enthuse and inspire multidisciplinary teams and build successful relationships at all levels Good team player, self-motivated and able to work on own initiative Clear decision-making ability with the facility to judge complex situations and assess when to escalate issues Ability to balance conflicting and changing demands through prioritization and a pragmatic approach