Preferred Knowledge, Skills & Abilities:
Minimum of 10+ years of experience in IT project management with capability of managing complex, cross-functional IT projects. experience working in a project portfolio management environment involving external delivery partners and multiple software vendors
- Strong issue & problem management skills, including root cause analysis and troubleshooting skills are required
- Masters-level knowledge of Microsoft’s entire productivity suite including Office 365, Teams, SharePoint Online and OneDrive, Project and/or Planner. Power BI a plus
- Prior project management of large public sector IT projects, with understanding of the Commonwealth of Massachusetts practices, policies and budgeting is a major plus
- Familiarity with organizational change management including end user training
- Experience creating and implementing plans according to project goals and objectives
- Working knowledge of project management concepts as defined by PMI
- Knowledge of Agile/Scrum and ITIL concepts, Theory of Constraints a plus
- Experience in working and managing multiple projects simultaneously in a highly matrixed environment
- Ability to handle multiple, concurrent priorities with little or no direction, and meet established timeline
- Strong written and presentation skills, ability to tailor information to an audience in a way that establishes rapport, persuades others, and gains understanding at all levels.
- Strong interpersonal skills, including the ability to work across the organization and interact, influence, manage and negotiate effectively at all levels including senior level management
- Demonstrated leadership with strong organizational and customer service skills with attention to detail; process redesign experience highly desired
- Understanding of software development lifecycle and release management methodologies .
We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.