Job Description :


IT Project Coordinator

Estimated Duration: 10/29/2021 - 06/30/2022

Work is remote but must be completed in Colorado


Call center experience highly desired.

Potential to become a full time position. 


This person will work with multiple team members and our agency partners to create timelines, schedules, coordinate meetings  and oversee progress of multiple projects. This role provides program and project support by updating implementation plan, reconciling budgets, coordinating deliverables, and ensuring project artifacts are gathered and stored. .

The main responsibility of this position is to ensure implementations are running smoothly, on time and on budget.

·         Participate in project design meetings, document potential problems and solutions.

·         Facilitate the elimination of roadblocks and communications among the team and customers.

·         Track and document team goals and project schedules

·         Onboard new agencies to integrate with OIT’s Omnichannel solutions

·         Facilitates the continued expansion of the Omnichannel customers

·         Provides support for training, billing, reporting to agencies

·         Coordinate outreach and communication related tasks for programs

·         Coordinate tasks related to the Omnichannel support services

·         Coordinate the implementation of new technologies such as AWS Chatbot with stakeholders

·         Manage tasks using Azure DevOps scrum tool

·         Participate in team meetings 

Coordinates all IT projects and ensures company resources are utilized appropriately. Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems. Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables. Coordinates project activities and ensures all project phases are documented appropriately. Requires a bachelor's degree and at least 5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required.


SSV Consultancy Team


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