Job Description :
Launch Your Career with Cook Systems
Ready to elevate your career? Cook Systems, a certified veteran owned IT consulting firm, has been transforming businesses and careers since 1990. Whether you're aiming to work with a Fortune 500 company or a small business, we've got you covered.
Our core values: integrity, investment, and innovation drive everything we do, ensuring you grow and succeed in a dynamic, supportive environment. We understand the importance of work life balance and personal growth. Our cutting edge IT consulting partners and FastTrack talent program are designed to help you excel.
Join our forward thinking team where excellence and creativity are valued every day. Check out what our associates have to say on Glassdoor. Ready to take your career to new heights? Cook Systems is where your journey to success begins!
2 Openings - Market-rate compensation package.
The Project Coordinator position is responsible for supporting the statewide rollout of the TN Community Compass platform (powered by FindHelp) across Tennessee Department of Health programs and county health departments. This position serves as the frontline implementation expert, delivering hands-on training, technical support, and workflow optimization to ensure successful adoption of the Closed-Loop Referral System (CLRS) for Health-Related Social Needs (HRSNs).
Tennessee is at the forefront of enhancing HRSN screening and referral processes to ensure individuals and families can access high-quality, comprehensive, and coordinated services through a no-wrong-door approach. HRSNs encompass critical social and economic factors?including access to food, housing, transportation, utilities, and financial assistance?that directly influence health outcomes. This initiative, in partnership with TennCare?Tennessee's Medicaid agency?aims to implement a CLRS using the FindHelp digital platform across TDH programs, with an initial focus on Community Health Access and Navigation in Tennessee (CHANT), Evidence-Based Home Visiting (EBHV), and Viral Hepatitis.
Distinguishing Features: An employee in this class provides direct, on-the-ground support for platform adoption and serves as a critical bridge between program leadership, local implementing staff, and community-based organizations. This position requires frequent travel, strong facilitation skills, and the ability to troubleshoot both technical and workflow challenges in real time. The role emphasizes relationship-building, user-centered problem-solving, and continuous quality improvement informed by frontline staff feedback.
Key Responsibilities:
Conduct regular in-person visits to counties participating in the TN Community Compass platform rollout
Provide hands-on workflow support and troubleshoot technical or process-related issues on site
Observe workflows to identify gaps, inconsistencies, or best practices
Build and foster relationships with staff from local implementing agencies/community-based organizations to increase usage of the TN Community Compass platform
Actively listen to staff feedback during visits and interactions, documenting trends and improvement opportunities
Present feedback to supervisor and leadership with actionable recommendations
Monitor adoption, workflow consistency, and platform utilization across counties and programs
Document and share progress, challenges, and trends with program leadership
Deliver in-person and virtual training to program teams on TN Community Compass/FindHelp
Create high-quality educational materials?including guides, job aids, and presentations
Coordinate with program leads and TDH navigators to encourage participation and engagement
Serve as a liaison between county staff, TDH leadership, and external partners
Minimum Requirements:
Bachelor's degree in Public Health, Social Work, Human Services, Healthcare Administration, or related field preferred; Master's degree preferred. Equivalent experience considered.
At least 2 years of experience in program coordination, training, community engagement, and/or public health support
Experience with community engagement and fostering relationships with community-based organizations is a plus
Experience with data systems, referral platforms, or case management tools is a plus
Work Environment:
This role will be on site, based at central office located in Nashville, TN, with frequent travel to regional sites in Middle Tennessee. Nashville/Mid-Cumberland region residents preferred. Typical working hours are Monday - Friday, 8AM - 4:30PM CST, 37.5 hours per week. Travel to central office in Nashville is not reimbursable. Travel to regional sites is reimbursable. Position funding is renewable through March 2027. Contracts are renewed annually on state fiscal calendar (7/1 - 6/30).
Why Work with Us
Benefits
At Cook Systems, we don't just offer jobs we build futures. Our team is the heart of everything we do, and we're committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here's what you can look forward to:
Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation's largest networks, you'll get the care you need for yourself and your family wherever life takes you.
Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
Flexibility for Life's Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you're covered when it counts.
Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.
At Cook Systems, you're not just another employee you're family. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let's build the future together at Cook Systems.