Job Description :
Location: Remote with resources located in SFO area only
Duration: 12_ Months
About Us:
AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. Our integrated suite of products is built on our innovative, enterprise-grade App iQ Platform that enables our customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing, and optimizing complex application environments at scale which has led to proven success and trust with the Global 2000.
About You:
We’re looking for a stellar Billing Analyst to join our Billing, Credit and Collections Team in San Francisco. We’re focused on finding a candidate with a great personality and excellent relevant experience, so if you think you’re the one, we’d love to get to know you!
Minimum Requirements:
B.S. degree preferred.
Ability and desire to learn new skills with an enthusiasm for acquiring systems knowledge.
Excellent oral and written communication skills.
Demonstrated ability to take ownership for projects and drive to completion.
Experience in a fast changing, fast-paced company.
Excellent teamwork, including the ability to interact with all organizational groups and levels.
Strong Excel skills required.
Also preferred:
Experience with NetSuite and SalesForce
Ability to identify areas for improvement in existing processes
About The Role (Billing):
Review customer contracts, quotes and purchase orders and issue invoices to customers in accordance with relevant agreed terms.
Work closely with the Order Operations team to assure bookings workflow to invoices is accurate.
Collaborate with Finance Department to explain any unusual trends regarding receivables.
Discover and advise on best way to invoice customers via payment portals or other unique interfaces.
Learn overview of sales tax/VAT regulations covering the company’s sales.
Work with the global Sales team and customers to resolve any customer-facing issues timely and accurately
Ensure integrity of key processes by understanding systems, flow of transactions and internal controls.
Participate in cross functional, quote to cash process and system initiatives to gain efficiencies and effectiveness.
Work actively with external auditors to ensure that company receivables are reported in accordance with GAAP.