Job Description :
Production Support Oaks, PA SEI Looking for core Production Support person skilled in handling Windows-based applications and Microsoft technologies along with experience in IBM MQ Series. Skills and Qualifications •  7+ years working experience in deployment and support of Microsoft .Net based technologies hosted on a Windows environment •  Proficiency in supporting applications using IBM MQ Series Channels, Queues and related Server side technologies is required. •  Working Knowledge of cross platform applications having integration with IBM Mainframe platform utilizing CA Scheduler, TEP, IBM-Tivoli is a plus. •  Strong knowledge of Windows servers, 2012 R2, 2016 and higher o  Windows Patching o  Hardening •  Proficiency in Microsoft SQL Server 2012 R2, 2016 and higher o  Writing queries of medium complexity •  In depth knowledge and troubleshooting skills of Network Issues using utilities such as Ping, Telnet etc. •  Knowledge of Automation language such as Windows Power shell is preferred •  Knowledge of ITIL processes •  Knowledge of Service Now Tool Responsibilities •   Manage all pilot and production environments hosting business critical applications •  Configure and maintain application servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability and security. •  Independently analyze, solve, and correct issues in real time, providing complete problem resolution. •  Refine and automate regular processes, track issues, and document changes •  Assist developers with complex issues reported in pilot or production environments. •  Should be ready to provide 24X7 support for critical production systems. •  Perform scheduled maintenance and support release deployment activities after hours. •  Share domain and technical expertise, providing technical mentorship and cross training to other peers and team members. •  Knowledge of Disaster Recovery (DR) processes •  Should be conversant with various Windows configurations and troubleshooting mechanisms. •  Experience working with Windows server, including Active Directory •  Excellent written and verbal communication •  Flexible, team player with perseverance to deliver at any cost •  Ability to organize and plan work independently •  Ability to work in a rapidly changing environment •  Ability to multi-task and context-switch effectively between different activities and teams •  Experience with any content management system and migration would be a plus. •  ITIL Certification would be a plus. 08+ years $60/hr.

Client : SEI


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