Job Description :

R&D & Clinical Applications Support - L2 support of R&D & Clinical applications used in day-to-day scientific use at Irvine and other sites

Lab Operations Support (Mandatory):

• L2 support for lab IT operations at Irvine site, installation/administration of scientific software used in lab computers & instruments with visual interfaces. Scope will be limited to IT support only.

• Periodic coordination with lab users for new instrument setup/preventive maintenance/computer upgrades (scope will be limited to IT support only).

Spotfire Support (Optional):

• L2 support of Spotfire (data analytics) platform.

Skill Set:

• Minimum of 2 years of experience working in a clinical/R&D lab as a Application administrator.

• Minimum of 2 years of experience in administering a data analytics platform. Spotfire system administration experience strongly preferred.

• Should have prior experience with databases, preferably SQL Server.

• Should have prior experience with writing basic SQL queries.

• Must have good knowledge in Windows operating system including Event Logs, Services, system settings, device management and Network Settings.

• Must have basic knowledge of Active Directory and networking concepts to troubleshoot everyday application issues.

• Good to have some experience using Powershell, to automate tasks.

• Should have prior experience working with a support ticket system, preferably Service Now.

• Must be able to work independently or as part of a team

Client : TechM


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